The Junior Sales Development Representative (SDR) role is emerging as one of the fastest-growing positions in sales, playing a vital role in steering the company's growth.
You will actively engage with incoming prospects, skillfully uncovering their business needs and effectively presenting Lodgify's vacation rental Software as a Service (SaaS) offering.
Responsibilities encompass promptly addressing customer inquiries through various channels, including chat, email, and phone interactions. Additionally, SDRs contribute significantly to the upkeep of our team documentation, ensuring it remains current and serves as a valuable resource for the entire team.
What you'll be doing
- Handle chats and incoming calls from prospective customers
- Generate, qualify and review new leads.
- Identify customer needs and position Lodgify to meet those needs.
- Preparing, organizing and updating accounts for our customers to evaluate our product
- Work effectively in our CRM to manage interaction, record activity and update contact records accurately
- Support the sales team and help to handle the volume of calls during special campaigns, i.e. Black Friday
Requirements
- Strong written and communication skills in English, Spanish and Portuguese
- Proven online selling experience
- Time-management skills and multitasking ability
- Proficient in using Hubspot, Gmail and Gsuite tools, with aptitude to learn new software and systems
- Excellent organizational skills with attention to detail
- Passion for SaaS solutions in the travel industry
Benefits
- Full-time position (40hs a week)
- Salary in USD!
- Performance Bonus
- Allowance for your home-office tools: computer, headset, mouse, etc.
- Referral program with paid compensation.
- Opportunities for growth and development
- Yearly team-building events and activities.
- Training and mentorship program.
- Yearly performance reviews.
- Great culture & working environment with an international team of over 50 different nationalities.
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