Senior Product Manager

As a Senior Product Manager, you will drive the strategy and execution of our product roadmap, focusing on delivering an unparalleled user experience to international travelers. Your role will be crucial in identifying and responding to the dynamic needs of our users, leading the charge in the development and implementation of innovative features. By orchestrating cross-functional teams, you will ensure the successful development, launch, and growth of our products, making every journey more seamless and connected.

To successfully accomplish this, you will partner closely with Engineering, Research, Design, Support, and Growth teams.

You are curious, humble and take pride in seeing others succeed as a result of your support and leadership. You are an excellent collaborator, with cross-discipline experience working to successfully deploy products and work streams.

Responsibilities include but are not limited to:

• Work closely with the Director of Product and other team members in the department
• Define, analyze and optimise the KPIs to grow your Product area while measuring impact and reporting on progress
• Apply product management best practices incorporating working backwards, thorough product discovery and data insights to have a strong understanding of our users and identify new product opportunities
• Own, prioritise and manage a backlog with clear Product Requirements Documents while ensuring successful and high quality product delivery
• Work closely with Engineering, Product, Support, Growth and other departments to gather insights from our users and suggest improvements
• Understand the needs of users and convert them into requirements for the engineering team
• Ensure that the development team has a clear understanding of the product vision, goals, and priorities
• Manage and mentor a designer within the product team, ensuring that design efforts align closely with product strategies and user experience goals, fostering collaboration between design and product development processes.

Must-haves:

• 5+ years of building world-class products as a Product Manager or Product Owner or relevant experience
• Experience in defining, building, and shipping complex, technical products
• Experience in collaborating with and designers, engineers, Q/A in an agile environment
• Experience in creating and iterating product roadmaps
• Experience in facilitating technical discussions about products and features and providing feedback for technical designs
• Strong analytical and problem-solving skills and data-driven decision-making
• Extraordinary attention to detail by thinking the beauty is hidden in them
• Proven experience in user-centered design and research, with the ability to understand user needs and design products to meet those needs
• Experience in Lean process as well as experience with agile/scrum methodology
• Excellent verbal and written communication skills

Good-to-have:

• Product experience in e-commerce, marketplace platforms, and mobile applications
• Experience with Jira, Figma, QuickSight, Tableau, Dovetail, Google Analytics, Hotjar
• Prior work experience in telecommunications
• Knowledge of eSIM and GSMA-related technologies and services