SOFTSWISS continues to expand the team and is looking for a Junior Setup Manager. We need a true, experienced, and accomplished professional who shares our culture and values.
Key responsibilities:
- Building strong long-term relationships with clients and key people on the clients’ side
- Understanding the specifics of the client's business, analysis of the client's requirements
- Assistance in solving technical problems
- Daily consultations on using the product
- Conducting product trainings and demonstrations for clients and their teams
- Creating manuals and documentation on the use of the product for customers
- Interacting with the development team, collection and analysis of clients’ feedback
Requirements:
- Written and spoken English – B2; Russian - native or close to native
- Strong communication, problem-solving and analytical skills
- Experience as an Account Manager, Support Specialist for at least 1 year
- Ability to work in a fast-paced manner and manage stress
- Self-organization and ability to prioritize tasks
- Ability to work both independently and in a team
Nice to have:
- Negotiation experience
- Experience in the IT field
- Knowledge of Chinese
What we offer:
- Full-time work opportunities
- Comprehensive Mental Health Programme
- Private insurance
- Sports program compensation
- Free online English lessons
- An additional 1 Day off per calendar year
- Generous referral program
- Training, internal workshops, and participation in international professional conferences and corporate events
Ready to apply for this role?
Apply Now →
