Junior Payments and Fraud Officer

We are looking for a Junior Payments and Fraud Officer.

Responsibilities

• Monitor our automated fraud system and review suspicious users;
• Chargeback handling, review, and representation;
• Customer support for payments and fraud-related issues;
• General assistance to the Finance and Risk Department;
• Rotating 24/7 Shifts.

Requirements

• Early stages of your career with an interest in online businesses and you are looking to expand your knowledge in online payments and fraud;
• Motivated to learn, explore new things, and grow within the company;
• Critical Thinker who can connect the dots with a Fast Decision-Making ability;
• Excellent attention to detail;
• Previous work experience in Online Customer Support/ Banking/ Financial Services or Online Payments is preferred;
• University degree in Accounting/Economics/Math or related field;
• Fluency in English is a must, additional languages are advantageous.

Conditions

• Competitive salary based on qualifications and experience;
• Developing your professional competencies through courses and/or conferences;
• Full medical insurance for you and your family;
• Free catering in the office, and a free cafeteria with a health bar;
• Medical insurance for the whole family, mobile package, support with the purchase of a car, and covering of school/kindergartens expenses;
• Big friendly community, IT international teams, corporate events, team buildings;
• No dress code.

Recruitment process

1. Interview with HR (30 minutes);
2. Technical interview (1 hour);
3. Test task.