Junior Account Manager

The Junior Account Manager will support day-to-day activities for the Italian customer base. This role will sit under the DMR group which has joined the Launchmetrics family!
DMR is a 360° monitoring & analysis service on Print, Web, and Social Media. A winning mix of experience and technology with a specific focus on the luxury and lifestyle markets.

What you’ll do:

• Compiling coverage monitoring analysis and producing ad-hoc reports focusing on different aspects of strategies implemented by the clients and cross-checking KPI results
• Designing and presenting the market overview analyses dedicated to the clients’ performance against key competitors, providing valuable insights to boost their brand performances
• Supporting clients with their day-to-day activities, including alert settings and updates on their Print, Web and Social platforms

Who You Are:

• You have ability to perform within a fast-paced, multi-priority setting.
• You have a customer-first mentality and the ability to empathize and build customer loyalty.
• You have strong critical thinking, analytical, and complex problem-solving skills.
• You are a highly motivated “do-er” with a strong sense of collaboration, ownership, urgency and drive.
• You have excellent interpersonal skills for phone troubleshooting and writing skills through email.
• You have excellent time management and communication skills.
• You have good knowledge of the Office suite
• You are a fluent English speaker

6-month paid internship, €500/month

We value diverse perspectives and recognize that skills and experiences can be gained in various ways. If you're excited about this opportunity but don't meet every single requirement listed, we would love to hear from you and encourage you to submit an application!