Account Manager (Payment Systems)

We are seeking an experienced and talented Partner Account Manager to join our esteemed global Payments team at Xsolla. The ideal candidate will possess fluency in English, proficiency in the e-commerce industry, a background in business communications, and demonstrate a sense of responsibility. We value individuals who are proactive, capable of working independently, and contribute effectively as team players.

If you are an accomplished Account Manager with a robust foundation in payment systems and aspire to play a pivotal role with abundant growth opportunities within a leading multi-billion-dollar fintech in the video game industry, we encourage you to apply.

Responsibilities

• Client-Facing Excellence: Lead client interactions, especially in the LATAM region, showcasing strong verbal and written English communication skills
• Cross-Functional Collaboration: Work seamlessly across teams, including finance, legal, and product development, to support and manage partners' needs
• Optimization Expertise: Enhance partner interaction processes, mitigate conflicts, and ensure the optimal fulfillment of financial obligations
• Market Insight: Stay ahead by monitoring market trends and cultivating business relationships with existing partners
• Innovative Partnerships: Identify and pursue new business opportunities within our current partner network

Requirements

• Previous experience: Fintech, Payments experience is preferred
• Language Proficiency: Upper-intermediate or higher English proficiency (oral and written)
• Communication Mastery: Demonstrate high-level business communication skills
• Priority Setting: Clearly articulate tasks and set priorities effectively
• Analytical Prowess: Exhibit advanced communicative, analytical, and proactive thinking skills
• Problem-Solving Skills: Strong organizational and problem-solving capabilities
• Partnership Development: Show an aptitude for developing productive partnerships
• Autonomous Proactivity: Ability to work independently and proactively contribute to the team
• Technical Proficiency: Atlassian products such as Jira, Confluence, Atlas as well as Google WorkspaceA plus if:Experience at an organization with an entrepreneurial mindset

Understanding the detrimental effects of burnout, we offer unlimited Flexible Time Off and standard regional holidays per year. Personal and professional development is a cornerstone of our ethos at Xsolla. Each employee has a personalized career roadmap, developed in partnership with their manager, aligning individual and company goals. We support this growth through in-house training, independent study, conference attendance, and higher education opportunities.