Windows Systems Desktop Engineer

We are seeking a Windows Systems Desktop Engineer with a strong background in Windows desktop operating systems, peripheral technologies, as well as excellent problem-solving, communication, and project management skills. As an engineer you will play a critical role in ensuring the stability, security, and efficiency of Windows-based desktop systems across the organization.

Responsibility

• Design/Build/Manage/Maintain the Windows 10 user experience on a virtualized platform including Windows based Thin Clients
• Design/Build/Manage/Maintain peripheral technologies and devices utilized by the Desktop Engineering team, including monitoring tools (Systrack), Thin Clients and laptops
• Manage end-user technology projects, such as migrations, deployments and introducing new technology solutions
• Maintain awareness of trends analysis to identify and escalate major incidents and problems and escalate quickly
• Provide desktop management automation through scripting to deliver consistent and predictable services
• Ensures systems and workstations are compliant with organizational policies and security standards
• Creation of desktop, laptops and virtual machine baselines for the Windows Desktop Platform
• Tier 3 internal support for escalations where it relates to the Windows workstation platform (software and/or hardware)

Experience

Heavily required

• Strong hands-on experience with Microsoft Windows client and server OS’s, preferably in a virtualized environment
• In-depth understanding of Active Directory; including GPO’s and DNS as applied to the Windows client OS
• Well versed in scripting (PowerShell is a priority)
• Have a troubleshooting mindset (i. e. parsing event log, utilizing System Internals tools)
• Strong verbal and written communication skills

May be not all, but some of

• Experience managing system and user configuration across large, distributed environments
• Strong understanding of networking concepts and protocols, such as TCP/IP, DNS, DHCP, and VPN
• Experience in Windows Performance Benchmarking and Monitoring Utilities
• Understanding of Digital Workspace Tools including Microsoft Office, O365, Box and conferencing software (Zoom, MS Teams)
• Familiarity of deployment and management tools (Intune, SCCM)
• Understanding of Virtual Desktop Infrastructure architectures and the underlying hardware utilized by VDI

What we offer

• A remote working regime with residing in Kazakhstan
• A wide and complex role related to the automation of fund portfolio management
• Close interaction with co-workers in New York / Los Angeles / London
• An opportunity to contribute to the engineering culture and IT transformation of “one small American company”
• Minimal bureaucracy, maximum common sense
• A set of perks is provided