User Communications Intern

We are looking for an intern to work on communications to Dataiku users. You will be joining a recent initiative within the Online Marketing team to run marketing programs for Dataiku users and can help shape it to support their success.

You will be using a wide variety of cutting-edge marketing techniques: account-based marketing, website page building and web personalization, email programs, chat and in-product tours – using Hubspot, Intercom, WordPress, Mutiny and more. You’ll be in touch with Dataiku users and encouraged to use Dataiku.

You will need to work closely with the marketing team, the product team, the learning & community teams, and the customer team.

Location: Preferred Berlin, Germany. Alternative Paris, France or London, UK.

How you’ll make an impact

• Coordinate the user communication calendar: Contact teams to source content, manage timing, and coordinate across channels and teams.
• Participate in writing content, emails in Hubspot and in-product announcements in an engaging tone.
• Contribute to maintaining the user onboarding content and running product release announcements to Dataiku users.
• Build new and maintain existing product tours on ready-to-use Dataiku projects using Intercom.
• Support account-based efforts by the customer team and marketing teams, events, ABM pages, and content.
• Monitor the impact of the campaigns and communicate them.
• Suggest improvements to content and strategy and run A/B tests to improve performance.

What you need to be successful in this role

• You’re very organized and like to plan ahead.
• You like to manage lots of threads in parallel and are interested in project management.
• You’re a good communicator and like to work with many people from different teams and countries.
• You can write perfectly in English and are interested in writing emails or website pages.
• You’re interested in building marketing experiences and creating engaging content for Dataiku users.
• You are interested in using Dataiku and understanding how to help people successfully run AI projects.