Responsibilities:
- Gathering, validating and documenting business requirements
- Modelling business processes and identifying opportunities for process improvements
- Identifying issues, risks and benefits of existing and proposed solutions and outlining business impacts
- Creating functional specifications for solutions
- Simplifying information and deciphering technical jargon so it is easily understood by the whole team
- Helping to define business problems via in-depth investigation and gathering of technical and non-technical information
- Outlining detailed requirements for a solution and ensure the delivered solution meets those business requirements
Knowledge of:
- describing service tech/biz documentation, and schemes in simple words
- describing main user scenarios for service from a tech perspective
- defining and determine key metrics for monitoring
- evaluating fault tolerance for system processes
- defining and assess risks
Requirements:
- Requirements engineering
- Costs benefit analysis
- Processes modeling
- Understanding of networks, databases and other technology
- Oral and written communication skills
- Knows SDLC (Software Development Life Cycle)
- Experience with SQL and databases would be an advantage
- Knowledge of UML, BPMN notations
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