Our customer-obsessed team is dedicated to delivering world-class proactive guidance to our clients. They are the bridge between our customers and the wider CAST AI organization, representing the customer's voice to CAST AI and the voice of CAST AI to the customer. The team ensures that our customers are successful in their use of our platform.
Role overview
Hands-on Technical Leadership: The solutions architect will work with our most strategic customers in Israel to accelerate onboarding of production clusters to CAST AI, while ensuring best practices through IaC (Terraform/CrossPlane/Ansible). You will play the role of a customer SRE embedding yourself deeply into their infra team to achieve shared goals to delight our customers.
Technical Onboarding: You will partner with the technical account manager to accelerate time to value for our customers during the onboarding process. You will handle queries ranging from cluster configuration troubleshooting (EKS/GKE/AKS), proactively share best practices, IaC best practices and improvements.
Optimization and Best Practices: As a trusted technical advisor for our customers, you will continue to provide optimization guidance through more efficient implementation of our node and workload autoscaler, leading to greater cost savings and automation for our customers. You will also take a leadership role in introducing upcoming products to our customers.
Requirements
- Bachelor's or Master's degree in Computer Science, Engineering, or a related field Foundational knowledge is crucial for understanding the complex technical aspects of our product
- Minimum of 5 to 7 years of hands-on experience in a DevOps/SRE/CloudOps role in AWS/GCP/Azure with a strong focus on managed Kubernetes
- Excellent communication skills, both written and verbal
- Certifications (AWS certified solutions architect/CKA/CKS) highly desired.
What's in it for you?
- Team of highly skilled professionals to work with and learn from
- Impact and visibility. Our organization is flat, getting in touch with CEO or CTO is a common practice here
- Flexible working hours. We deliver instead of sitting in the office 8 to 5
- Skin in the game. Every employee gets a share of the company
- 10% time to focus on self-improvement or personal projects.
Ready to apply for this role?
Apply Now →
