Senior Technical Account Manager, Public Sector

Job Description

We are seeking a Technical Enterprise Account Manager to serve as a trusted advisor to our Public Sector clients. This role combines deep technical expertise with strong relationship management skills to drive product adoption, customer satisfaction, and business outcomes in a high-growth environment.

What you'll do

• Act as a trusted advisor to Public Sector clients, combining technical expertise with relationship management to drive product adoption.
• Collaborate with customers to understand needs, define success metrics, and ensure outcomes align with business goals.
• Coordinate with cross-functional teams to address technical questions, solution design, and implementation planning.
• Champion customer outcomes, identify risks, and execute mitigation plans to ensure satisfaction and retention.

Who you are

• Strong technical background with the ability to articulate complex product capabilities and solve technical problems for customers.
• Proven track record in enterprise account management or technical sales within the public sector.
• Excellent relationship-building, communication, and stakeholder management skills.
• Self-motivated, data-driven, and capable of working in a fast-paced, high-growth environment.

Requirements

• Experience managing Public Sector accounts or working with government or public sector clients.
• Technical acumen to understand API platforms, data access, and related integrations.
• Strong presentation and negotiation skills with the ability to influence at multiple levels.

Benefits & Perks

• Competitive compensation
• Health, dental, and vision benefits
• Flexible work arrangements
• Opportunities for professional growth and advancement