Sales Engineer

A Kiteworks Sales Engineer is a pre-sales expert, deeply technical with great customer skillswho is committed to solving prospects and customers problems and pain points using a consultative approach. When it comes to deploying enterprise software, you are the guru; this can be demonstrated by a track record of happy, referenceable customers. They appreciate your technical acumen and your diligence: no details about a customer project get by you.

As our key technical advisor and product advocate, you will actively drive and manage the sales process from technology evaluation through to Customer Success.  You will engage with prospects to help them understand the solutions Kiteworks can provide an organisation.

What You Will Do

• Educate prospective customers about the solutions the Kiteworks platform offers; present market comparisons of our competitors to demonstrate the advantage of choosing Kiteworks
• Provide intensive pre-sales technical consulting to the sales staff and prospective Kiteworks clients, participating in online demonstrations of our product, conference calls and onsite visits.
• Drive the pre-sales process with a goal of closing business and increasing the dollar value of the PO through a consultative and collaborative approach with the prospect.  Document success criteria and ensure all business requirements are met using the application
• Consult with the Regional Sales Manager during the proposal process to ensure that all technical information and recommendations address customer requirements
• Support Account Management, Marketing, Customer Success and customers to ensure newly released features are understood & how they might increase the value of existing installations
• Document market feedback and collaborate with Product Management to ensure future iterations of the kiteworks platforms fits our client’s business needs
• Provide product responses for RFPs/RFIs. Own the process from start to finish
  

What You Bring With You

• Multilingual, fluent in both German and English
• Degree in Computer Science, Mathematics (or equivalent) or 7 years of relevant experience
• Experience in selling to VP and C-level executives across multiple departments
• Strong verbal, written, and organizational skills with an ability to interact favorably with customers. Must be personable and possess high level of personal integrity
• Detailed knowledge of the Internet, including the function of web servers, browsers, enterprise networks and cyber security
• Familiarity with API’s, email infrastructure, HTML, HTTP, HTTPS and preferably with TCP/IP, Linux/Unix knowledge and VMware knowledge.
• Independent, self-starter who takes responsibility for the results of their Sales Pod and can think outside the box to provide custom solutions when needed
• Willingness to travel to customer, prospects and channel partner sites up to 50% of the time.
  

What We Offer

• You’ll be rewarded with a competitive compensation package
• Stock option
• 30 days of annual paid leave