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Relogate

Relocation Case Manager

RemoteFull-timeMiddleWorldOther

We are looking for Relocation Case Manager – a specialist, who conducts oral and written communication with clients on a daily basis. Case Manager also takes part in building the dossiers’ strategy, and formulates the technical assignments in order to create the documents in compliance with the strategy. Finally, a specialist conducts a final quality check of the dossier before its submission to the visa application centre/consulate by the client

Responsibilities:

  • Communication initiation with the client and the Casework team in order to create a visa dossier
  • Organisation and conduction of online meetings with the client, a meeting plan preparation and notes taking in order to form a client profile
  • Request and verification of necessary information and documents from clients, data management in the company’s storage in order to formalise the final dossier
  • Strategy formation of the final dossier for the Global Talent Visa, O-1, EB, Passeport Talent dossier (work with only one or several visa streams at once)
  • Task setting for necessary documents creation in accordance with a Case Manager’s strategy (CV, Personal Statement, Reference Letters, Business Plan, etc.), then documents check and feedback formation for the Casework team
  • Client support when submitting a dossier to the visa application centre/consulate
  • Communication with partners and contractors in order to achieve a successful result for our clients (business incubators, accelerators, immigration consultants, lawyers, etc.)

Requirements:

  • Proficiency in oral and written Russian, at the C2 level
  • Proficiency in oral and written Business English, at least C1
  • Knowledge of French as a second foreign language is a huge plus
  • Foreign education in law/legal and immigration, work or internship experience abroad, and other international educational and professional experience are a huge plus
  • Combination of a technical and humanitarian mindset, ability to learn quickly and developed critical thinking – you will work with clients of various profiles from writers and directors to owners of complex technical digital businesses
  • Desire to get to the truth and find the best available solutions to any problem

What we offer:

  • Working for a company registered in Europe
  • Salary in dollars (from $1000 per month)
  • Fully remote work on a full-time basis
  • A strong team and career prospects, participation in new and existing projects
  • Wide network, as you will communicate directly with leading talents from different fields from all over the world
  • Training on aspects of preparing visa dossiers is provided

Candidate selection procedure:

  • Competition of CVs, test assignments and portfolios (if available)
  • Individual interview
  • Additional test assignment/survey

To apply for this position, send an email with your CV and professional portfolio (if you have experience in the field of global mobility, relocation and immigration), along with a test task:

Select 1 public person who would meet the requirements of 3 visas in different countries at once (UK, France, USA) and prepare a short dossier strategy for each of the visas:

  • What criteria would you choose for the application (if the visa has clear criteria)
  • Which documents would be included in the dossier (required and optional)

Visas for the test assignment:

OR

Select 2-3 public personalities, and for each prepare a short strategy for only 1 visa to collect the dossier. Points for the strategy and visas are the same as above.

APPLICATION WITHOUT A TEST ASSIGNMENT WILL NOT BE CONSIDERED

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