Operations & Communications Assistant

movingo is a Dubai-based accounting and business setup firm that helps entrepreneurs start and grow their companies in the UAE: from incorporation to tax filing. We value honesty, clarity, and care for our clients. Now we are looking for a Operations & Communications Assistant who will take full responsibility for generating qualified leads, managing a small in-house marketing team, and driving measurable growth.

This role is ideal for a candidate experienced in administrative support, executive assistance, or project coordination, who thrives in multitasking environments and excels in managing diverse communication flows.

What you will need to do:

1. Monitor and manage daily communications across all company channels (Telegram, WhatsApp, LinkedIn, Instagram, etc.).
2. Make timely and professional follow-up calls to clients, prospects, and relevant authorities to ensure ongoing communication and relationship management
3. Process incoming client inquiries and forward relevant information to the relevant departments.
4. Maintain accurate records of all communications & updates in CRM systems for accountability and tracking
5. Coordinate team tasks, enforce deadlines, and escalate issues when needed.
6. Create and maintain structured records of all communications, tasks, and documentation.
7. Proactively monitor client questions/needs in the main communication channels to enhance satisfaction and retention.
8. Support additional operational tasks as needed.
9. Work in close collaboration with accounting & operations teams to ensure timely updates to the clients

Requirements:

• Strong interpersonal and communication skills, with an ability to connect with diverse personalities. Must enjoy interacting with people.
• Extensive experience in dealing with customers while maintaining a professional tone of voice and effective business communication
• Experience with CRM systems and knowledge of sales funnel principles.
• Fluency in English for client communication and strong command of written Russian required.
• Comfortable and effective in direct phone communication as a core part of daily responsibilities
• Enthusiasm for growth in sales and customer service.
• Self-motivated, outgoing, and takes initiative.

Conditions:

• Remote work in the international movingo team with the prospect of relocation to Dubai after 6 months of successful work.
• Salary in USD or AED.
• Fixed working hours (10:00 - 18:00 UAE time).

How to apply:

To join our team, send your resume to mail with the subject "Job Application: Operations & Communications Assistant".