Junior Technical Writer

Are you passionate about writing and skilled at translating technical language into easy-to-understand terms? Do you have an interest in computers and information technology? Join XTEL, a global leader in digital solutions, where you will collaborate with technology, insights, and consulting teams to make technical content accessible and actionable.

About the Role:

As a Junior Technical Writer within our Product Enablement team, your mission is to communicate technical content clearly, ensuring it is easily accessible and understandable by other experts. You will:

• Assist in writing technical and functional articles.
• Update the knowledge hub and support software releases.
• Act as a link between product, analytics, and development teams.
• Communicate with internal partners worldwide through technical documentation, reference guides, training manuals, and various online materials.

Key Responsibilities:

• Organize and update documentation for internal and external audiences.
• Analyze and gather data from different subject matter experts, organize it, and write clear articles.
• Gather feedback and improve current documentation.
• Verify content accuracy through hands-on system checks.
• Support the product team during software release cycles.
• Build integrated walk-through guides and digital onboarding materials.

Qualifications and Skills:

• Bachelor’s degree in English, Communications, Information Technology, or equivalent experience.
• Proficiency in English (C1 minimum).
• Excellent written communication skills.
• Ability to explain concepts clearly.
• Strong planning and organization skills.
• Ability to work within tight deadlines and quickly shift focus among multiple projects.
• Strong collaboration and teamwork skills.
• Attention to detail and curiosity.
• Research and analytical skills.

What You’ll Find at XTEL:

• A challenging position in a fast-growing AI-driven revenue management company.
• A diverse and international team with a strong sense of ownership and a can-do mentality.
• Opportunities to contribute meaningfully to the organization’s growth and development.
• A cross-functional role that spans geographies and departments.
• Flexible working arrangements with the possibility of hybrid work (headquarters in Bologna).
• A team passionate about learning and growing to be the best version of ourselves.
• Join XTEL and be part of a team that’s shaping the future of revenue management solutions for consumer goods companies. If you’re ready to make your mark and grow with us, apply now!

Please Note:

This job description provides a general overview of the responsibilities and qualifications required. It is not exhaustive, but it captures the essence of this exciting role.