As an Insight Analyst, you will:

Work with our major Russian clients to help them find insights in the Chattermill data to make changes to their business that will improve their customer experience. Many of our clients have millions of customers around the world so the scale of impact our insights have is enormous
Become an expert in using the Chattermill platform and develop best practice for deriving valuable insights
Work with clients who may not be using the platform to the best of its ability to share valuable insights and increase their engagement
Work closely with the Sales team to help win new business by showcasing our data analytics capabilities during trials to drive engagement with decision makers
Collaborate with the Data Science team when necessary to dive deeper into the data to answer specific questions or business challenges a client may be facing
Provide example insights and help to develop Case Studies for sales enablement

What we’re looking for:

A strong track record of deriving actionable insights from complex data sets and communicating them to senior stakeholders
You are naturally curious and driven to uncover information from data sets which may not be easy to ascertain
The ability to work collaboratively with multidisciplinary teams, and to provide supplementary information for presentations to clients at times to short deadlines
Strong client focus, with the ability to effectively communicate and present data and insights back to them
You have an impeccable attention to detail
An excellent ability to distinguish which patterns and trends are important and will provide value to clients when data mining
Strong internal communication skills and the ability to simplify and convey technical or complex concepts
As you’ll be working primarily with Russian clients, fluency in Russian is a must

Negotiable salary pending experience
The ability to share in the company’s success through options
Flexible working conditions and the opportunity to work from home
£500 (yearly) personal development budget, a progression framework, unlimited access to a fully stocked library and bi-weekly Breakfast and Learns
A flexible Health & Wellness benefits budget that can be spent on health insurance, physical, and mental health or other needs starting at £50pcm growing £25pcm for each year of service
25 days holiday (in addition to bank holidays) + 1 day for your birthday + 1 day for every year of service up to 5 years
Contribution to your pension (don’t worry, we are looking to increase our 3% contribution very soon)
Perks including discounts on cinema tickets, utilities and more
Lovely office with great classes, events, and a rooftop terrace
Regular company socials planned by our great colleagues

Ready to apply for this role?