Head of Sales (B2C)

We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.

We are looking for a results-driven Head of Sales (B2C) to lead and build a high-performing sales and retention team from the ground up in Brazil. This role is critical in driving customer retention, reactivation, and revenue growth, ensuring long-term player engagement and loyalty. The ideal candidate will have a strong background in sales, account management, and retention strategies within iGaming, with deep knowledge of the Brazilian market and customer behaviour.

Tasks:

• Manage and oversee the sales and retention efforts, specifically focusing on the growth and retention of the user segment;
• Lead the team by participating in hiring processes, providing training, and monitoring team performance to ensure optimal results;
• Develop, test, and optimize triggers and scripts to enhance user engagement and retention;
• Collaborate with cross-functional teams to align strategies with company goals;
• Analyze user data and trends to identify opportunities for growth and retention within the user segment.

Requirements:

• Proven experience in a senior sales leadership role, preferably as a Head of Sales, Sales Director, Retention Lead, or similar position within the iGaming industry (online casino, sportsbook, or betting);
• Deep understanding of the Brazilian iGaming landscape (local regulations, payment methods, customer preferences).
• Strong background in developing and implementing successful sales strategies;
• Exceptional leadership and team management skills, with experience in hiring, training, and mentoring sales teams, including recruiting local talent in Brazil;
• Expertise in customer retention, VIP management, and player reactivation strategies.
• Data-driven mindset with the ability to analyze reports and optimize performance based on key metrics.
• English language proficiency (B2+).

Nice to have

• Experience launching and scaling sales teams in new markets, preferably in LATAM;
• Proficiency in Portuguese and/or Spanish.

We offer

• Full-time remote work model (External vendor/Service Provider contract);
• Competitive remuneration;
• Performance-based bonuses;
• Flexible working hours;
• Friendly, enjoyable, and positive environment.