Head of SaaS Community Builder

Palabra is on a mission to break down language barriers by delivering real-time speech-to-speech translation through our powerful SaaS. We empower developers to use our API and create transformative applications that redefine global communication.

We’re looking for a Head of SaaS Community Builder to build a product that will inspire and engage developers worldwide.

You will be responsible for:

• Leading the development of SaaS product for developers.
• Growing the Community: Build and manage a vibrant, engaged developer community through online platforms (e.g., Discord, forums, Slack) and offline events.
• Driving Adoption: Inspire developers to adopt Palabra’s API by showcasing its capabilities through tutorials, blog posts, videos, and technical documentation.
• Advocating for Developers: Act as the voice of the developer community within Palabra, gathering feedback and ensuring our product meets their needs.
• Creating Content: Develop sample applications, demo projects, and educational resources to lower the barrier to entry for developers using our API.
• Representing Palabra: Be the face of our SaaS at conferences, hackathons, webinars, and other events, building excitement around our technology.
• Collaborating Across Teams: Work closely with our engineering team to ensure a seamless developer experience.

Base qualifications

• 5+ years of experience in developer relations, advocacy, community building, or a related role.
• 5+ years of experience as a product or software developer.
• Proven track record of building and scaling developer communities from scratch or significantly growing engagement and adoption.
• Strong understanding of AI, machine learning, data science, and software development principles.
• Solid experience with SaaS APIs and a deep understanding of the underlying technologies beneath them, including popular audio and video delivery protocols.
• Programming skills and understanding of software development principles.
• Experience in creating technical content such as blog posts, tutorials, and demo applications, showcasing the ability to simplify complex technical concepts.
• Strong collaboration skills, with the ability to work cross-functionally with engineering and marketing teams.

What skills will make you successful in this role

• Demonstrated success in organizing or participating in developer-focused events such as hackathons, meetups, or webinars.
• A confident public speaker with experience representing products or technologies at conferences, meetups, and webinars.
• Passion for technology and innovation, with a drive to inspire and empower developers worldwide.
• Work experience in the video or audio streaming industry.
• Been a startup founder or an early-stage employee.

What we offer

• Competitive salary.
• Stock Options: We want to share ownership and our collective success. Early employees will receive stock options as part of your compensation package, granting you a stake in the company's future.
• Global Remote Work: Your location is secondary to who you are. We're expanding worldwide and fully support your preferred working location.
• Flexible Hours: We value flexibility as a remote-first company. Our working hours can be adapted to suit your lifestyle and needs.
• Opportunity to collaborate with a passionate, experienced team committed to improving the world through innovative products.