Doctor Clinician

Healthforce is a dynamic & purposeful start-up company seeking to transform healthcare in Africa, solving systemic problems in the healthcare system through technology and collaboration. With global investors and local partners, we’re set to do big things in healthcare in SA and on the continent!

Our first solution to market has been a digital product that enables team-based primary healthcare. Nurses use the system to manage central patient records, and to instantly connect by video call to a team of doctors, should their patient need a prescription or advice. This means nurses can act as the entry point to the healthcare system, cost of care can be reduced and access to doctors is improved.

Healthforce has been rolled out to 450 clinic rooms across South Africa so far, including all DisChem clinics. Over 1 million nurse consultations and 115,000 telemedicine doctor consultations have been captured on the system. We are on a pathway to rapidly scale this offering in South Africa and internationally.

The second product Healthforce is delivering, is a direct to consumer app that allows a person to speak to a nurse, doctor or mental health professional directly from their phone. Information is gathered through chat, voice and video and diagnosis or counselling is provided. Our need is to grow our clinical team that provides the healthcare services to patients.

The role:

Healthforce is a lean, low ego, highly skilled team of multidisciplinary experts, including healthcare, product, engineering, analytics, organisational development and training. We are patient-led - meaning that we always start with what our customers need and work as a team to deliver from there. Our team uses modern tools and practices, and customer-centric ways of working.

The Doctor Clinician will deliver healthcare services to patients that require care on our direct-to-consumer healthcare application. Our clinicians should assist patients with everyday clinical concerns. Through clinical assessments, diagnosis and counselling we identify those that may require more sophisticated or advanced interventions and clinicians can then refer appropriately.

Working together in a team with Nurses, Clinical Associates and Mental Health Professionals, the Doctor Clinician will ensure high quality care delivered in the most cost -effective means to enable lower cost health care accessible to more.  

What you will be doing:‍

Providing high quality advice to individuals:

• Answering questions around medical conditions, medications or whether an individual needs more urgent care
• Explaining diagnosis or ongoing care to patients who may have received diagnostic results or a new diagnosis.
• Assist patients with everyday clinical concerns by taking a history, reviewing photos and result a patient may have, and doing a virtual examination with the patient.

Providing high quality virtual care to individuals:

• Perform clinical assessments virtually with limiter visualisation
• Diagnose conditions and prescribe medications that may be necessary
• Identify those who may need urgent; face to face or chronic care

Working on our bespoke digital platform to collaborate with colleagues in a multi-disciplinary team:

• Working on our bespoke digital platform to collaborate with colleagues in a multi- disciplinary team
• Delivering clinical results and meeting costs control goals.
• Refer for appropriate clinical consultations.
• Discuss and use the technology platform to get the individual assistance from either a Nurse, Clinical Associate or Mental Health Professional, should it be necessary

Importantly, you need to be socially minded and should want to apply your creativity and skills to reimagining the way out-of-hospital healthcare can be delivered to all South Africans when enabled by technology.

Culture fit:

Healthforce’s culture is central to how we do things. We help people, we are aware, and our experience informs our pragmatic approach. That translates into specific behaviours we expect of each other internally and in how we serve our external stakeholders: the ability to connect; the ability to plan; the ability to keep people informed; the ability to deliver; and the ability to learn and grow.

Knowledge and experience:

• Highly skilled professional with experience in providing primary healthcare services.
• >3 years of clinical experience.
• Strong IT Skills and tremendous resilience and resourcefulness to deliver the role successfully.
• Ability to be flexible and agile in responding to evolving business priorities and dealing with ambiguity.
  

Education:

• Appropriate clinical degree essential
• Registration with the appropriate medical board.

Interested?

Please note that getting to work at Healthforce is competitive and we often receive high volumes of applications. We will only get back to those candidates with whom we are interested in talking too. Please apply via the application portal.