Darwin is a digital agency based in Washington, DC. We support clients and projects spanning various industries, organization sizes, missions, and visions. Our clients range from start-ups to big brands, from non-profit organizations to software platforms and commercial brands. At Darwin, we value proactivity, self-direction, and innovation.
Darwin is looking for a Digital Project Manager/Business Analyst to manage projects, elicit and manage requirements, grow client accounts, and assist with pre-sales and internal process improvement initiatives.
Your responsibilities will include:
- Leading day-to-day communication with clients ā from kickoff to delivery and support after.
- Managing several kinds of projects (website development, design, SEO optimization and analytics): timelines, budgets, deliverables.
- Eliciting and managing requirements for the projects. Translating client goals and needs into actionable tasks for our design, dev, SEO, and analytics teams.
- Creating project documentation: briefs, SOWs, BRDs, Roadmaps, Diagrams, and other PM/BA artifacts.
- Assisting in creating quotes and proposals.
- Keeping internal and external stakeholders aligned at every stage of the project.
- Spotting opportunities for upsells and supporting the sales process.
- Negotiating with the clients on the additional services.
- Tracking project performance, timeline, budget and ensuring work meets quality standards.
- Building long-term client relationships.
- Supporting strategic planning, client renewals, and new pitches.
Requirements:
- 5+ years of experience managing several client projects, preferably in an agency or client-facing environment.
- Adeptness at managing multiple (up to 4-6) projects in parallel (2 midsize + 2-4 small).
- Experience in eliciting, modeling, documenting and managing requirements.
- Knowledge of the website development lifecycle (SDLC) and how it applies to custom CMS builds.
- Knowledge of best practice design principles (UI/UX).
- Experience with content management systems such as Drupal, WordPress and others.
- Experience with marketing automation platforms like Salesforce, Eloqua, Marketo, HubSpot, etc.
- Experience with project management tools (Jira, Trello, Asana) and product roadmapping tools (Miro).
- Adeptness at building relationships with entry-level client staff up to C-level stakeholders.
- The ability to align working hours as closely as possible with the EST timezone (9:00 AM ā 5:00 PM).
- Experience with sales, pre-sales calls, workshops, onboarding new clients.
- Excellent written and spoken English (C1-C2).
- Optional but great to have: knowledge of SEO, web analytics and basics of QA.
- Optional but great to have: relevant certifications (e.g., PMI, IIBA, Scrum.org, etc.).
What Darwin offers:
- Competitive salary (based on your experience).
- Annual bonus based on the company year's results.
- Fully remote work with possibility to work from anywhere.
- Direct access, consulting and mentorship from the COO, CEO.
- Opportunity for development and career growth.
- Opportunity to gain hands-on experience in a dynamic team.
- Opportunity to be at the forefront of the digital.
- Supportive team culture built on respect and open feedback.
How to apply:ā
If you want to join our team, send your resume and a brief cover letter to mail.
