What you'll be doing:
- analyze and evaluate sales team performance;
- analyze the full customer journey — from website visit and lead acquisition to purchases and re-engagement;
- collect data from multiple sources, build aggregates, and ensure data quality;
- provide the sales team with clear and insightful reporting: build dashboards, set up alerts, etc.;
- proactively monitor metrics: identify anomalies and deviations, suggest new data cuts, perform cohort analysis, identify growth opportunities, and formulate hypotheses;
- participate in sales planning, KPI tracking, and long-term planning;
What we expect from you:
- 3+ years of experience as a business or data analyst;
- strong knowledge of SQL and Excel;
- active use of AI tools (e.g., ChatGPT, Claude);
- ability to visualize data and work with BI tools;
- experience working with APIs of CRM systems, marketing platforms, and ad platforms is a plus;
- experience in B2B SaaS is a plus;
- strong ownership and proactivity: willingness not only to execute tasks but also to propose hypotheses and research directions;
- experience working with multiple stakeholders and the ability to communicate insights clearly, as well as help define business needs and expectations;
How we work:
- work from anywhere in the world: no location restrictions, salary paid in USD, travel-loving culture;
- no bureaucracy: efficient processes, horizontal and open communication, quick idea discussion and decision-making;
- benefits compensation: private medical insurance, psychotherapy or language courses, sports activities, and sick leave.
Who you are / Team description / Tech stack / Requirements
- We are looking for a Business Analyst who will deeply dive into sales processes, identify growth opportunities, and work closely with stakeholders to improve performance through data.
- This role sits at the intersection of data and business analytics — we expect a strong understanding of business processes as well as a willingness to develop analytical skills further.
- Experience with BI tools, APIs of CRM/marketing/ad platforms, and B2B SaaS familiarity are considered a plus.
