Customer Project Manager Intern

• Duration: 6 months
• Starting date : Soon as possible or December 2023
• Salary: between 1200 and 1400€ (based on experience)
• Languages: English and French, English and German, English and Dutch or English and Italian.
• Location: Paris, Düsseldorf or Rotterdam.
• Partial remote work is possible, to be discussed with the supervisor
• Since Shippeo operates internationally we will exclusively review CVs that are in the English language.

As an intern in the Customer Success team, you will join a team of 10 members with diverse international backgrounds who are responsible to manage the adoption and success of the Shippeosolution across multiple customer organizations and a wide range of different industries.

Under the supervision of your mentor, you will assist in multiple steps of the customer journey and, depending on your performance, you may be given the opportunity to manage projects completely autonomously. Your responsibilities will include:

• Support in the implementation and adoption of Shippeo towards customers
• Organize, coordinate and follow-up on the actions agreed on with customers
• Specify customers' needs related to the platform and communicate and report regularly with Shippeo's internal teams to ensure a smooth implementation process
• Prepare and regularly conduct weekly meetings and business reviews with customers to update all stakeholders on the project progress (on-site or off-site)
• Work on internal cross-team projects and initiatives to further strengthen our product and organization

You are our next Shippian if you:

• Are fluent in English and one of the following: French, German, Dutch, Italian.
• Are currently enrolled in a Master Degree program from an Engineering or Business school
• Have profound analytical skills and can efficiently handle daily customer requests.
• Demonstrate strong communication skills, both written and verbal.
• Are well-organized in your work and can handle multiple responsibilities.
• Are autonomous and willing to take on responsibilities in a startup that aims to revolutionize an entire sector.