Account Manager

We are looking for an Account Manager with experience in fintech projects.

Responsibilities:

• Managing and maintaining long-term relationships with existing clients
• Communicating with clients to identify their needs, gather feedback, and offer optimal solutions
• Overseeing the quality and timely execution of client requests in collaboration with AML, Finance, and IT teams
• Working with transactions and documents for submission to the compliance department
• Assisting clients during onboarding, collecting necessary documents, and coordinating with the responsible project stakeholders

Key competencies:

• 2+ years of experience in a similar role
• Background in fintech projects
• Strong negotiation skills and the ability to identify pain points, understand client needs, and handle objections
• English proficiency at Upper-Intermediate level or higher
• Excellent communication skills, independence, proactivity, and a results-oriented mindset
• Native-level Russian proficiency

We offer:

• Remote work
• Compensation for the English classes
• Flexible start of the working day